cancel
Showing results for 
Search instead for 
Did you mean: 

Signal now always zero bars and data dropping

Solarfire101
Joining in

Like a number of others I'm having issue with my signal for calls, texts and data. Sometimes to the point where my phone says its not registered at all. 

when I go to places where a signal has never been an issue, I now find that it's useless.

I have gone through all the checks to ensure settings are right, that there are now signal issues known etc but to no avail.

I begging for any help and advice please. 🙏 

1 REPLY 1

Ilyas_Y
Forum Team
Forum Team

Hi @Solarfire101, thank you for the post and welcome to the Virgin Media forums page!

So sorry to hear you're having issues with the SIM card in terms of bars and data.

I have checked the system and the SIM is not registering any issues - are you able to try the SIM in a different handset?

Let us know, thank you.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs