Signal in Germany not working

[Valmir]

I am abroad in Germany since I have left uk my signal will not work at all! I have restarting my phone and manually still no luck! And I have also got my sister in law to call got through security then said I have to speak to them personally! When I have no signal and can not reach virgin mobile! 😞

[MOD EDIT: Subject title changed for clarity]

[Kain_W · Accepted solution]

Hi there Valmir,

Thanks for your post and welcome to the community.

Really sorry to hear that you're facing issues with your signal abroad.

Just to clarify do you have international roaming switched on?

Also what phone do you have?

Let us know,

[Valmir]

thanks for the reply yes I have all my data roaming on and tried literally everything. I’m stuck here as I have no maps to get back.

[Valmir]

And I have iPhone 14 pro

[Valmir]

13 pro I meant 

[Kain_W]

Thanks for getting back to me, 

Regarding this has these settings been adjusted?

Select Settings from the Home Screen
Select Phone Icon
Select SIM Applications
On newer iOS 14 - Settings -> Mobile Data -> SIM Applications
Select Roaming
Select Mode
Select Manual
Select International and you are done, go back Home screen to retry
 

Let us know