I raised a complaint 5 weeks ago regarding duplicate charges and missing discount on a recent bill, but have had no response. Attempting to resolve this issue by phone is simply excruciating painful! Is there anyone who can help me resolve this relatively simple complaint via this community forum
Welcome to our community and thanks for posting. Really disappointed to hear that you have not had any response from our complaints team regarding the over charges on your bill and the missing discount.
Due to this we would like to take a further look in to this for you. I will pop you over a private message to take some details from you.
Please click on the purple envelope to accept the chat.