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Danihell83
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Set up mobile account

I am trying to set up my mobile account but the form asks for my security question answer but doesn’t post the question 

I have tried entering my password registered on the account but it’s not accepting it

 

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David_Bn
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Message 2 of 9
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Re: Set up mobile account

Good Afternoon Danihell83,

 

Thank you for your post and a very warm welcome to you!

 

Sorry to hear that you have been struggling with setting up your mobile account

 

Has this issue been resolved since your post, or are you still experiencing this issue?

 

Drop us a response below, and we'll see to assist you further if required

 

Kindest regards,

 

David_Bn

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Danihell83
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Re: Set up mobile account

Hi

yes I’m still having the same issue

 

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Steven_L
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Re: Set up mobile account

Thanks for confirming that Danihell83 and sorry that it hasn't been resolved yet.

 

I will send over a private message, so that we can clear account security and we can get this looked into further.

 

 

Regards

Steven_L

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Steven_L
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Re: Set up mobile account

No problem @Danihell83 you're very welcome, I'm just glad that I could get this sorted for you today. 

 

Have a great weekend 🙂

 

Regards

Steven_L

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CraigDee
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Message 6 of 9
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Re: Set up mobile account

I am trying to set up my mobile account but the form asks for my security question answer but doesn’t post the question 

I have tried entering my password registered on the account but it’s not accepting it

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Paul_DN
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Re: Set up mobile account

Hi Craig,

 

Welcome to our community, I am sorry to hear you haven't been able to set up an online account, 

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.


Regards

 

Paul.

CraigDee
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Re: Set up mobile account

I don't quite believe that I've managed to negotiate the minefield that is the VM mobile account set-up.

Thanks for your time.

 

Regards,

 

Craig.

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Paul_DN
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Re: Set up mobile account

Hi Craig,

 

Thank you for coming back to us, if you need any further help please let me know.

 

Regards

 

Paul.

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