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Sending Texts number received is not mine

When I send out texts the phones receiving them show a different number to mine

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Re: Sending Texts number received is not mine

Hi there, 

I hope you are well? 

Can I ask if you have an iPhone? 

If so, this will be an issue related to the iMessage service which can hold onto numbers if the phone has been reused or you changed your number. 

The best thing to do would be to turn iMessage off then back on again! 

I hope this helps 


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Re: Sending Texts number received is not mine

Hi

Many thanks for your reply.

Just tried turning off iMessages then back on again and also shut down the phone and re-started. Then text my partner, but the same number comes up which isn't mine. I text a mate as well and he received it from the same number but not my number.

I didn't change number or phone, but just changed from EE to Virgin to a SIM only contract.

Any ideas?

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