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Loubylou1
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Security key

I'm trying to look at my credit agreement and I have account number and bank code but I do not have a security key number. I've gone through all my old emails and I cant find it anywhere. Any ideas? Thanks in advance. Lou.

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Megan_L
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Re: Security key

Hi Loubylou1,

Thanks for using the forums to get this issue with your credit account looked into, I am sorry for the delay in getting back to you about this. 

Can I ask if the login page to your credit agreement is asking for a security key? This shouldn't be a requirement anymore as we updated the system to take a more customer friendly approach. 

Please let me know and we can continue helping 🙂

Thanks,

Megan_L

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