I’m trying to register on the website but it says to enter my security answer when I don’t have one?
Thank you for the post Tobeyy and welcome to our community.
Do you still need help registering to My Virgin Media? Is this in regards to a media account or a mobile account?
Let us know, Emily.
Yes, Virgin mobile account
Thanks for confirming, I'll pop you over a private message with some alternative security questions for you, once we pass security I can update this for you.
Please respond to this by going to the purple envelope in the top right of your screen.
Thank you, Emily.