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Security answer

I’m trying to register on the website but it says to enter my security answer when I don’t have one?

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Re: Security answer

Thank you for the post Tobeyy and welcome to our community.

 

Do you still need help registering to My Virgin Media? Is this in regards to a media account or a mobile account?

 

Let us know, Emily.

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Re: Security answer

Yes, Virgin mobile account 

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Re: Security answer

Thanks for confirming, I'll pop you over a private message with some alternative security questions for you, once we pass security I can update this for you.

 

Please respond to this by going to the purple envelope in the top right of your screen.

 

Thank you, Emily.

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