Menu
Reply
Highlighted
  • 2
  • 1
  • 0
Joining in
150 Views
Message 1 of 2
Flag for a moderator

Security answer for new registration

Hello,

 

I signed up for the M350 oomph plan which came with a sim card. I'm trying register for Virgin Mobile account but when I enter the mobile number, it asks for my security answer when this was never set up. Could someone please help me register a Virgin Mobile account?

 

Regards,

B

Capture.PNG

0 Kudos
Reply
Highlighted
  • 2
  • 1
  • 0
Joining in
143 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Security answer for new registration

Solved it guys. 

 

The account password that was decided during the phonecall was the security answer.

 

Regards,

B

0 Kudos
Reply