on 23-08-2022 13:54
Trying to access my credit agreement and it asks for a security key.
I cannot find this. I have checked my emails and it is not there.
on 23-08-2022 14:48
Hi RichardCoventry, thanks for posting and welcome back to our community.
Sorry to hear you've not been able to access your credit agreement. Is this in relation to a freestyle contract on Virgin Mobile?
on 23-08-2022 15:30
Yes it is.
on 23-08-2022 15:51
Is this a first time contract? Also did you originally receive and return the credit agreement, contract?
on 23-08-2022 17:06
I’ve had the phone and contract over two years and I want to see how long I have left on it.
on 23-08-2022 17:20
Hi there @RichardCoventry
Thank you for answering these questions for us.
I'm going to pop you a PM so we can take a closer look into this together, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.