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Scam or genuine text?

  • Hi, is this a genuine text from Virgin?  My elderly father received it for his PAYG SIM and is wary. 

"Hi, it's Virgin Media. We recently asked for your postcode. It's really important that you send it to us so we can post you a new SIM card and avoid any disruption to your service. We only use this number to confirm address details and it will not process any other info so please reply only with your postcode. Thanks!" 

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Re: Scam or genuine text?

Genuine. 

They need to know if they have the right address. If the post codes tally then they can send the SIM. Only if not will they need more details 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Scam or genuine text?

Brilliant, thanks very much. 

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