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Samsung Galaxy s8 plus - no Wifi Calling?

Hi there,

I have  a virgin mobile phone contract for about 2 years  Samsung S8 Plus + SIM). where i live (rochdale ) the reception is pretty bad for Virgin in the house

I wanted to enable Wifi Calling but i don't see the option to do it , every guide that have come across does say the option is there but its not 

Do I have to call CS to get it enabled? as the wait times are very long . 

Any help appreciated.

thanks

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enlli
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Re: Samsung Galaxy s8 plus - no Wifi Calling?

Virgin WiFi Calling is limited to a very small range of devices. S8 series is not shown

https://www.virginmedia.com/help/mobile/wifi-calling

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-tony-
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Re: Samsung Galaxy s8 plus - no Wifi Calling?

afaik VM do not support it on the S8+ - looking here

https://devicesupport.virginmedia.com/customer/device/Samsung/GalaxyS8Plus/#l=vmcust&lHsim=vmcust&d=...

there is no reference to it whereas in the S9+ its there 

they do say on the first page - If your device isn’t supported yet don’t panic, we’ll be adding WiFi Calling to more devices soon.

but thats been there for ages and the S8+ has not changed so who knows if it will ever happen

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Re: Samsung Galaxy s8 plus - no Wifi Calling?

will just wait have to wait till out of contact then before switching think ive got another year left