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Barbaracleary
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Samsung Galaxy A41 headphones

Dear Virgin Media
 
You will know that I purchased a new Samsung Galaxy A41 on 26 August 2020 from you as part of 
my package. At the time there was an offer to acquire some Samsung headphones free of charge, and I was advised that if you could send me a receipt I could forward to Samsung to obtain the headphones. Please could you send me a receipt  so that I can action - many thanks for your assistance.
 
Kind Regards
 
Barbara Cleary
 
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Emma_C
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Re: Samsung Galaxy A41 headphones

Hi Barbarcleary, 

Very sorry to hear that you're having some trouble claiming your free headphones, I can appreciate you're keen to get your hands on them. 

Can you confirm what the free headphones were exactly as Samsung do offer different ones?

You will be able to find out about our free gifts here, just pick the relevant gift. 

Let us know how you're getting on. 

Emma_C - Forum Team
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