Menu
Reply
gabriele1076
  • 2
  • 0
  • 0
Joining in
182 Views
Message 1 of 3
Flag for a moderator

STAC code not recognised

image.pngI moved abroad,

requested a STAC, got it, but getting a funny message when I am using it.

It says I cannot 'switch to the same number'.

I don't manage to get help from the chat.

 

 

Tags (1)
0 Kudos
Reply
enlli
  • 9.39K
  • 1.41K
  • 2.71K
Very Insightful Person
Very Insightful Person
170 Views
Message 2 of 3
Flag for a moderator

Re: STAC code not recognised

So you got a STAC code off Virgin. Where are you trying to apply it. Has to be applied to an account on a UK network other than Virgin 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Martin_N
  • 8.05K
  • 339
  • 495
Forum Team
Forum Team
134 Views
Message 3 of 3
Flag for a moderator

Re: STAC code not recognised

Hi gabriele1076,

Thank you for your post.

As enlli has advised the number would need to be applied a UK Mobile account other than ourselves.

Is that what you are trying to do?

^Martin

0 Kudos
Reply