Hi. Got new contract with a galaxy S21 plus 5g. Since set up I have been getting NO text messages at all. Contacted virgin staff and totally useless, they get me to do the same thing every time until I spoke to guy in Manchester. He got me to alter various settings and this seemed to work for a few hours. Now back to normal getting no texts or waiting days to get anything at all. Totally sick to death of this as I am now denied access to my own money in my own account on occasions as the bank asks for a code by guess what ? yes a SMS text which I do not get. If I get no help here then this phone goes back and the contract will be cancelled.