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cazzaD1
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SMS messages

I can’t send messages to SMS numbers to enter competitions

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BenMcr
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Re: SMS messages

Can you give some more details? What happens when you try?
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Kain_W
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Re: SMS messages

Hi cazzaD1,

Thanks for your post and welcome to the community!

Sorry for any issues faced, can I ask whether you have a spend cap set against your number?

Also is it just one SMS number or multiple that you're facing problems with?

Thanks,

Kain
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enlli
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Re: SMS messages

If the competition numbers are chargeable you may find your spending cap is set to £0 or too low.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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