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Fenoni79
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SIM stopped working

My SIM card has stopped working. Have taken it out, reset network settings but nothing working. Other SIMS are working. 

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Alex_RM
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Re: SIM stopped working

Hi Fenoni79,

Thanks for posting and welcome to our community 🙂

Thank you for the checks you've done already, can you confirm if you have any signal at all?

Alex_Rm 

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Fenoni79
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Re: SIM stopped working

No I have no signal

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Fenoni79
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Re: SIM stopped working

Hi, 

I need this issue resolved asap. I have no signal therefore unable to be contacted. I’m have an elderly mother that I need to have contact with. I am leaving for work so won’t have any WiFi. I presume I need a new SIM so if this can be sent out asap.

 

Thanks,

Fiona 

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Alex_RM
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Re: SIM stopped working

Morning Fiona,

Can you confirm for me if you have no signal in just one location or all?

Alex_Rm

 

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Fenoni79
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Re: SIM stopped working

No signal in all locations 

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Alex_RM
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Re: SIM stopped working

Thank you for confirming!

so I can help further I'll need a few more details from you, I've popped you over a private message for this (purple envelope, top right hand corner)

Alex_Rm

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Fenoni79
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Message 8 of 9
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Re: SIM stopped working

There is nothing showing in my inbox 

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Alex_RM
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Re: SIM stopped working

Thanks for joining me over private message Fenoni79,

Glad I was able to help.

Alex_Rm

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