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Guesty74
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SIM problems

My wfe's SIM is not connecting & she cannot make/receive calls & texts. I tried using in sim1 & sim2, done a system update on her device, but this hasn't made any difference. When I search network operators & click Virgin, it says, not able to support this SIM.

 I've tried my SIM card in her device & could receive a call, straight away.

Is this simply a broken SIM that need replacing, or could it be anything else? Many thanks

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g0akc
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Re: SIM problems

This appears to be a mobile issue - wrong forum - please post in/move to mobile forum 

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
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Travis_M
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Re: SIM problems

Hi @Guesty74

 

Thanks for posting on our community forum!

 

I'm going to drop you a private message now to collect a few more details so I can look at getting this sorted for you, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team



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