Hello all, hoping someone can help with a question about the cancellation window for sim only plans.
I have virgin broadband and am considering trying out a sim only deal, the issue is that where I live seems to be in a sun spot or something. I have had sim cards from every other UK provider and none of them get any signal whatsoever in my entire estate. Until I commute a good few miles away from where I live I am wholely dependant on whatsapp and wifi/data communication. So I am a bit concerned about getting a virgin sim, being potentially locked into a 12 month minimum contract and it be just as pointless as the other networks I have tried.
I am asking here because the website to be blunt is pretty poorly presented.
Also there is some conflicting information, I found one sim only page that didn't mention a cancellation grace period and I found another one that said the sim only plans are 30 day rolling contracts so you are able to cancel, you just need to give warning.
I should also mention I have used the coverage checker it says "4G Good indoors & outdoors" but since the other networks that have failed me also claim to have good service in the area I cant put much faith in that.
Thanks for posting in regards to our SIM Only deals and the timeframe for cancellation, we appreciate you raising the question via the forums.
As enlli has already confirmed there are only 4 UK networks, we use the Vodafone network so if this is a SIM you have tried previously without success, as much as we'd love to have you with us the result wouldn't be any different I'm afraid.
You mentioned an Oomph package, if you are set up on this then you would also be set up with a SIM card, this is free (providing you remain within your allowances and there are no additionally charged items) for as long as you remain on that particular package.