I have not received my new SIM possibly lost in post.
Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you haven't receive a new sim card .
So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.
`` +Hi Patrick,
Thank you for coming back to me, really glad to hear that you have now received your replacement Sim card, if you do have any further issues please do not hesitate to let us know.