Still waiting for 2 SIM cards to arrive. Have had order details and Direct Debit confirmation through post, but no SIM cards. First direct debit has been taken, so I am now paying twice! Is this normal?
Thanks for reaching out to our community. Apologies that you have still not received your sim cards. We know how frustrating this can be especially when you have had a payment taken already.
We would like to investigate this further for you. I am going to send you a private message.
Thank you for your reply. Now 21 days, post has been this morning, but still nothing. Beginning to wish that I had chosen a different provider. 😞