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SIM not activated

Hi 

Recieved a new sim to swap out in my phone but after inserting the sim it shows no signal. I have been trying for days to get this to work and turned the phone on and off multiple times.

Please help

Thanks

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Re: SIM not activated

Hi JohnBrovelli,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry for the late reply, have you been able to get this sorted since posting?

 

Are you getting an error messages after inserting the new SIM?

 

Alex_Rm

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Re: SIM not activated

Hi Alex

No this is not sorted yet. I only have a Nolia phone so there is no error when I insert the SIM but there is no signal on the device since putting in the replacement SIM.

I think the SIM needs activating. 

Thanks

John

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Re: SIM not activated

Thanks for advising John,

 

I'll need a few more details from you then I can look to activate the SIM if it hasn't been done already.

 

I've sent you a private message for this (purple envelope, top right hand corner)

 

Alex_Rm

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