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PaulAllerst1
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SIM keeps unregistering on network

Since moving my number to virgin mobile last month, my new SIM keeps unregistering from the virgin network.

I'm using a new virgin mobile samsung s21 and keep losing all SIM services

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Lee_R
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Re: SIM keeps unregistering on network

Hi @PaulAllerst1 thanks for posting and welcome to our community.

I am sorry to hear you're having issues with the SIM.  Do you know if you tried your SIM in another handset, if the same issue exists?

Regards


Lee_R

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PaulAllerst1
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Re: SIM keeps unregistering on network

I don't have another device

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Lee_R
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Re: SIM keeps unregistering on network

Sorry @PaulAllerst1  I did have to check.

I want to help you resolve this issue.  I am going to send you a private message.

Regards

 

Lee_R

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