a month ago
Since moving my number to virgin mobile last month, my new SIM keeps unregistering from the virgin network.
I'm using a new virgin mobile samsung s21 and keep losing all SIM services
Hi @PaulAllerst1 thanks for posting and welcome to our community.
I am sorry to hear you're having issues with the SIM. Do you know if you tried your SIM in another handset, if the same issue exists?
I don't have another device
Sorry @PaulAllerst1 I did have to check.
I want to help you resolve this issue. I am going to send you a private message.