Menu
Reply
Virg2B
  • 8
  • 1
  • 0
Tuning in
280 Views
Message 1 of 8
Flag for a moderator

SIM cards

I am currently have a mobile that uses a standard size SIM card, but I have just purchased a smart mobile that requires a nano SIM card with no change of phone number. I have spent a whole morning trying to communicate with Virgin Media about supplying me with a nano SIM card without any success. Can someone please help, it can't be a difficult problem.

Tags (2)
0 Kudos
Reply
Jodi_S
  • 1.44K
  • 90
  • 146
Forum Team
Forum Team
220 Views
Message 2 of 8
Flag for a moderator
Helpful Answer

Re: SIM cards

Hi Virg2B,

 

Welcome to our community and thanks for posting. Disappointing to hear you've had difficulty trying to get a new sim card arranged with us.

 

If you still require the nano sim we will be more than happy to get this ordered for you. As its been a short while since your last message can you let us know if you still require assistance or have you managed to get this issues resolved?

 

Kind regards Jodi

 

 

0 Kudos
Reply
Virg2B
  • 8
  • 1
  • 0
Tuning in
217 Views
Message 3 of 8
Flag for a moderator
Helpful Answer

Replacing standard SIM card with a Nano SIM card.

I should be grateful if you would kindly supply me with a Nano SIM card to replace my existing standard SIM. The Nano SIM is required to fit my new Samsung Galaxy A20e, retaining the same mobile telephone number [Removed]

 

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

0 Kudos
Reply
Virg2B
  • 8
  • 1
  • 0
Tuning in
214 Views
Message 4 of 8
Flag for a moderator

Re: Replacing standard SIM card with a Nano SIM card.

Thanks for your help.
0 Kudos
Reply
Emily_G
  • 4.45K
  • 189
  • 256
Forum Team
Forum Team
185 Views
Message 5 of 8
Flag for a moderator

Re: Replacing standard SIM card with a Nano SIM card.

Thanks for the update, we do ask that you not post personal information publicly in the forum.

 

I'll pop you over a private message now so we can order this after passing security.

 

Thanks, Emily.

0 Kudos
Reply
Virg2B
  • 8
  • 1
  • 0
Tuning in
164 Views
Message 6 of 8
Flag for a moderator

Re: Replacing standard SIM card with a Nano SIM card.

Thanks for your response. i have now managed to resolve the problem.
0 Kudos
Reply
Virg2B
  • 8
  • 1
  • 0
Tuning in
161 Views
Message 7 of 8
Flag for a moderator

Re: SIM cards

Thanks for your response. I have now managed to resolve the problem.
0 Kudos
Reply
Virg2B
  • 8
  • 1
  • 0
Tuning in
160 Views
Message 8 of 8
Flag for a moderator

Re: SIM cards

Problem resolved.
0 Kudos
Reply