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berkine12
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SIM card lost overseas

Hi

I'm overseas right now and I lost my SIM card, it's ok for me to get the replacement SIM delevered to my postal address in the UK but I have no way to contact the support to ask them to disable the lost SIM and send me the new one.

 

Can someone give me a support phone number that I can contact from outside UK.

 

Thanks for your help

 

Lotfi

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enlli
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Re: SIM card lost overseas

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I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Emma_C
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Re: SIM card lost overseas

Hi Berkine12, 

Thanks for your post and welcome to our community. 

I am really sorry that you've lost your SIM card abroad, I can appreciate you're keen to get it cancelled and a new one sent. 

We can certainly do that from here and get a new one sent, but to do this I'll need to pop you a personal message and grab some details. 


I look forward to hearing back from you soon. 
 

Emma_C - Forum Team
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