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jw061984
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SIM Swap - GIFFGAFF

My Dad got text messages saying he needed to swap his Virgin Mobile PAYG sim for a new one. He followed the instructions and has been sent a GIFFGAFF card. This doesnt seem right, please can you confirm?

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enlli
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Re: SIM Swap - GIFFGAFF

Thats not right.

I've escalated this for you

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Paul_DN
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Re: SIM Swap - GIFFGAFF

Hi jw061984,

 


Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues with getting a new sim for your father.

 

So I can help further and get this email account permanently deleted will send you an invite into a private chat, please click on the purple envelope to accept.


Regards

 

Paul.

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