Can you please stop sending me letters about the New Sim you’ve sent and Just send me one please this is really getting to be a mind changer on should we switch our media and phones to another provider after many years of being with you
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Thanks for your post and welcome to our community.
Sorry that you're getting letters about the new SIM, but haven't actually had a new SIM yet.
We can certainly get a new SIM sent right away, to do this I'll need to pop you a personal message and grab some details
I look forward to hearing back from you soon.
I've tried to send you a message but it looks like you've not verified your email address yet.
Can you do that and get back to me?
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