Virgin Media Community

[Pigedypete]

Added to my credit report today

 

 

 

 

[Emily_G]

Thanks for the post Pigedypete and welcome to our community.

Have you emailed the credit file amendments team? 

Let us know, Emily.

[DJ_Shadow1966]

Hello

Thanks for your post. You'd need to speak to the Credit Amendments Team. Pop them a letter or email with the following information:

Name
Account Holders Name
Full Address where you had the services
A photo or screenshot showing the Virgin error on your credit file
Contact details for yourself

They will investigate this and come back to you within 28 days.

The contact options are:

By post at: Consumer Underwriting, Virgin Media, Eagle Court 3, Coventry Road, Sheldon, Birmingham, B26 3RZ
Or via Email: creditfileamendments@virginmedia.co.uk

Regards Mike