Menu
Reply
Pigedypete
  • 2
  • 0
  • 0
Joining in
326 Views
Message 1 of 3
Flag for a moderator

Ruining my credit report when you already admitted their is no outstanding balance

Added to my credit report today5EE56AD9-5C49-4F6B-B029-DAA018617BAA.png

1DB1A4FC-B46E-4F15-A251-67B5CEAC9B7A.png

C4DE5A12-AEFD-4E2C-9F0D-900C3FD1F771.png

820FB6A5-D15E-445C-A208-A87E8AD91CB6.png

0 Kudos
Reply
Emily_G
  • 4.82K
  • 209
  • 289
Forum Team (Retired)
Forum Team (Retired)
245 Views
Message 2 of 3
Flag for a moderator

Re: Ruining my credit report when you already admitted their is no outstanding balance

Thanks for the post Pigedypete and welcome to our community.

 

Have you emailed the credit file amendments team? 

 

Let us know, Emily.

0 Kudos
Reply
DJ_Shadow1966
  • 7.23K
  • 1.38K
  • 2.09K
Very Insightful Person
Very Insightful Person
223 Views
Message 3 of 3
Flag for a moderator

Re: Ruining my credit report when you already admitted their is no outstanding balance

Hello

Thanks for your post. You'd need to speak to the Credit Amendments Team. Pop them a letter or email with the following information:

Name
Account Holders Name
Full Address where you had the services
A photo or screenshot showing the Virgin error on your credit file
Contact details for yourself

They will investigate this and come back to you within 28 days.

The contact options are:

By post at: Consumer Underwriting, Virgin Media, Eagle Court 3, Coventry Road, Sheldon, Birmingham, B26 3RZ
Or via Email: creditfileamendments@virginmedia.co.uk

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply