on 02-11-2021 15:34
iphone X, UK Virgin Mobile not working in Ireland, checked usual settings, Roaming activated,international call barring off, switched phone off and on numerous times but still unable to connect to a network over in Ireland over the last 3 days, got back to UK and contacted Virgin about this issue only to be told they could’nt do anything as I was no longer in Ireland, can anyone please advise to rectify this problem when abroad
on 02-11-2021 15:58
Hi bjh1967,
Thank you for reaching out to us in our community and welcome, sorry to hear you weren't able to use your phone while in Ireland, as you have advised your phone was set up and roaming was on the account, did you check to see if there were any area issues there.
You can find out more around checks you need to do before going abroad here?
Regards
Paul.
on 02-11-2021 18:22
This usually works with iPhones
On return reset mode to Automatic
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks