Virgin Media Community

[Firinu]

Hi, I'm currently in Italy and my SIM card has simply stopped working. No signal at all and of course no phone calls, no texts, no data. 

This is quite frustrating as I thought I had roaming. Can you please activate the roaming service on my phone number? 

[Corey_C]

Thanks for your post and welcome to the Community Forums, Firinu,

Sorry to hear that you are having roaming issues with your mobile, You are able to get them activated from your online account here: https://www.virginmedia.com/help/virgin-mobile-turn-on-roaming

Let us know if you need further help.

Cheers,

Corey C