on 28-04-2022 11:24
Back in Lanzarote, same issues as always. Intermittent problem receiving calls. I get the call, i can hear caller but they cant hear. Sure its something to do with LTE/4G, etc. But changing to 3G doesn't always solve it.
Wanted to try different network but both alternatives; vodaphone & orange aren't "allowed" with this SIM according to error I get when trying to connect manually.
Any ideas on this problem and confirmation that only network I can use I'm spain is moviestar?
Regards..
on 28-04-2022 11:31
I've heard of people connected to yoigo
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on 28-04-2022 12:42
Hi Enlli, I only get 3 options here in Canary Islands; moviestar (default & connects ok), 'vodaphone es' & orange, both of which not allowed.
on 28-04-2022 13:40
Hello @sdriver,
Welcome back, thanks for posting.
I am sorry for the issues with your service.
Did you receive a text message from us when you entered the country? Have you rebooted your handset?
Many thanks,
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on 28-04-2022 13:52
I did and I txt "ALL" to the number. Rebooted a couple of times now.
on 28-04-2022 14:09
Okay, thanks for confirming this @sdriver,
I will invite you into a private message now, please look out for a purple envelope at the top right of your screen.
Many thanks,
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