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Roaming networks

sdriver
On our wavelength

Back in Lanzarote, same issues as always. Intermittent problem receiving calls. I get the call, i can hear caller but they cant hear. Sure its something to do with LTE/4G, etc. But changing to 3G doesn't always solve it.

Wanted to try different network but both alternatives; vodaphone & orange aren't "allowed" with this SIM according to error I get when trying to connect manually.

Any ideas on this problem and confirmation that only network I can use I'm spain is moviestar?

Regards.. 

5 REPLIES 5

enlli
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sdriver
On our wavelength

Hi Enlli, I only get 3 options here in Canary Islands; moviestar (default & connects ok), 'vodaphone es' & orange, both of which not allowed.

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @sdriver,

Welcome back, thanks for posting.

I am sorry for the issues with your service.

Did you receive a text message from us when you entered the country? Have you rebooted your handset?

Many thanks,

Hayley
Forum Team



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sdriver
On our wavelength

I did and I txt "ALL" to the number. Rebooted a couple of times now.

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Okay, thanks for confirming this @sdriver,

I will invite you into a private message now, please look out for a purple envelope at the top right of your screen.

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide