on 29-03-2023 15:38
Hi, i have recently returned from Spain and Turkey but I could not use my roaming. I had to rely on Wi-fi to communicate with family back home in UK. Please can you help with this issue?
Answered! Go to Answer
on 29-03-2023 15:43
Hi @Suv01
Welcome to our community forums and thank you for your first post.
Sorry to hear you had issues when roaming abroad. We can understand the inconvenience caused and want to best help. How long were you abroad? Did you set up your device for roaming as seen here? https://www.virginmedia.com/help/virgin-media-roaming-hub What happened when trying to use roaming?
Thanks,
on 29-03-2023 15:43
Hi @Suv01
Welcome to our community forums and thank you for your first post.
Sorry to hear you had issues when roaming abroad. We can understand the inconvenience caused and want to best help. How long were you abroad? Did you set up your device for roaming as seen here? https://www.virginmedia.com/help/virgin-media-roaming-hub What happened when trying to use roaming?
Thanks,