For Android: Select Apps from the Home Screen Select SIM Toolkit Icon (or Virgin) Select Roaming Select Select Mode Select Manual Select International-you are done, go back to Home Screen
To Switch back when in the UK: Select Apps from screen Select Virgin SIM Toolkit Icon Select Roaming Select Select Mode Select Automatic and go back to Home Screen
Sime Iphones this is found under Connections. I'm sure you will find it
Select Settings from the Home Screen Select Phone Icon Select SIM Applications Select Roaming Select Select mode Select Manual Select International and you are done, go back Home screen to retry
To change back when returning to the UK: It is critical that you set the SIM roaming applet back to Automatic mode once in the Uf Settings > Mobile Data > Sim applications Select SIM Applications Select Roaming Select Select mode
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Hiya thanks so much for taking the time to reply. No . I didn't receive a text from you. I've checked and double checked all my settings and they are all correct. I am not able to manually select any mobile network. It says that my sim.card cannot register in that network. I am struggling here. Never ever had this problem. Not even travelling to Morocco and Pakistan. I'm devastated because I need to keep in touch with work and family. Can you help me?
Thanks for coming back to us @russmclean, I have refreshed your handset on our network, please can you turn your handset off and back on again, hopefully this will resolve your issues, if not, we can get this looked into further.
Hiya Stephen so firstly thanks for trying to help. It is definitely a sim.card issue as the message says your simcard cannot be connected to any network. Tried five manually. All my settings are ok. My roaming is on in the app and on my phone but still no joy. Is there anything further you can do to help?