Virgin Media Community

[Paulina_Z]

Hi @philguk,

I'm sorry to hear that you feel this way. We're always working on improving our services. I'm sorry to hear that you're unhappy with this.

We will update you on this further when we can.

Thank you.

[philguk]

OK, I’m about to head to the Isle of Man again

Has this issue with roaming been resolved yet??

Thanks

[Chris_W1]

HI philguk, thanks for the message. There may be an issue and will send you a private message so that this can be looked into further. Please look out for the purple envelope. ^Chris

[enlli]

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@philguk wrote:

OK, I’m about to head to the Isle of Man again

Has this issue with roaming been resolved yet??

Thanks

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Just make sure the roaming settings in the SIM  toolkit are set to International

[philguk]

I got your pm, but uneasy about providing security info to a “random” person…..

[philguk]

I tried that international setting last time, but people could not call me!

[Chris_W1]

HI Phil, I can assure you that it is not a random person and you can view the forum team on the following link - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk - Chris

[wilber_force]

Sorry for the mega delay in replying.

Yes, I have checked and all seems as it should be.

I'm traveling to the IOM tomorrow but wonder what I will find.

WF.

[Ayisha_B]

Hi @wilber_force,

We have some tips here that may help 

If you have any issues, let us know. 

[wilber_force]

I'm afraid that no matter how many times I've tried to get this from work, I am still getting no network.

I have set the Network selection to manual, selected one of the options, will, actually tried all available and nothing. 

Followed the guidance here https://community.virginmedia.com/t5/Digital-life/Channel-Islands-and-Isle-of-Man-roaming-tips/ba-p/...

Nothing.

Luckily I can see the hotel WiFi and can communicate with my family that way using WhatsApp. 

Is it my phone or SIM card?