Roaming in Bangladesh is not working

[hiraz339]

Hello,

I am trying to get my SMS in Bangladesh, but roaming is not available. When I entered the country (13th July), it was working fine. But since last week, it is not working, and I do not get any signal at all. I have enabled roaming. I need the roaming urgently to access my official emails. Please help me to sort it ASAP.

Thanks & regards,

Raz

[Paul_DN]

Hi hiraz339,

Thank you for reaching out to us in our community and welcome, sorry to hear Roaming has stopped working for you in Bangladesh, are you able to log into your Mobile Online Account and check that you haven't gone over your spending cap, if this is the case you would need to adjust this to allow further usage.

Please let us know if you do need any further help.

Regards

Paul.