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XinMusic
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Roaming abroad

I'm currently in Italy and trying the use roaming. I haven't done it before so didn't turn on roaming before leaving the UK and now there doesn't appear to be any way to turn it on through my mobile app settings.

Is there any way around this. I have tried everything I can think of and it's driving me nuts! 

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Emma_C
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Re: Roaming abroad

Hi XinMusic, 

Thanks for your post and welcome to our community. 

Really sorry that you'e unable to use the services in Italy, I know you're keen to get connected. 

Are you able to set it up via your online account? 

If so great, it should work within 24 hours but may not work when you're already out of the UK. 

If not then please reply to my personal message and I can have a look from here. 

Emma_C - Forum Team
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Emma_C
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Re: Roaming abroad

Glad we managed to get it sorted so quickly @XinMusic

Please let us know if you need anything else 🙂

Emma_C - Forum Team
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