Just been texted to say I must swap Sims or lose my service. Unfortunately I'm roaming abroad and don't return home until a few days after the 7 day deadline. Phone helpline told me that this is automated and cannot be altered. This will leave me without a phone connection on a long car journey home as there is not tome to have the new Sim sent to Germany..Any suggestions?
I have just been told exactly the same thing, virgin has also sent the sim to my old address. I am on holiday for 3 weeks and have an 8 hour drive back to the shuttle, if I have no Internet I have no Google maps and I can't even check in. All of my accomodation is booked online, with receipts and paperwork. It's a joke! They have just gave me a number to call and it can't be called from outside the UK.