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Roaming Charges

Joining in

Have just returned from Greece (Corfu) & have received an overly large Bill for using mobile phone whilst in Albania where I have never visited. I understand that Albania is a country off Corfu but have never been there which passport confirms & now want to take steps to recover imposed costs added to my bill.


Forum Team
Forum Team

Hi there @Rollingwaves1


Thank you so much for your post and welcome back to the community forums! 


I am so sorry to hear that you have been effected by roaming charges. Sometimes you can connect to a signal from another country if you are close enough so these charges may be valid. 


I would be more than happy to take a closer look into this however so we can investigate and I will pop you a PM now. 


Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 


Thanks again.