on โ23-05-2022 23:05
Hi There,
I am in Croatia.
I have set data roaming on and international call barring off in the account.
On the phone, Data roaming is on and the phone has been rebooted.
The Access Point name is Virginmobile, but I can't get a network.
I have tried each of the three available networks manually, but get "Your SIM card does not allow a connection to this Network".
I can't think of anything else to try. I am at Zagreb airport, so should get a signal.
I need some expert support, I suspect ๐๐๐
Thanks
David
Answered! Go to Answer
on โ24-05-2022 08:15
Try locating SIM Toolkit on you phone and manually changing it to International
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on โ24-05-2022 08:15
Try locating SIM Toolkit on you phone and manually changing it to International
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on โ24-05-2022 08:39
Hi @dgsvforum
Thanks for posting on our community forum!
Sorry to hear about your issue, it does seem strange that this isn't working with Data Roaming on - are you able to access this when trying the above suggestion from enlli?
Regards