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Retrieving saved voicemail now over 21 days old

Nursey77
Joining in

Hi, I saved a voicemail at the end of November and I went to listen to it today and found that it had gone. Is there anyway I could retrieve it as it was very important. Thanks

2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

Once it has been auto deleted there is no way to retrieve it.

Voicemail features

You've Voicemail Plus (unless you're Pay As You Go), giving you room for 30 messages, up to 3 minutes long. You have 3 weeks to listen to them for the first time before they're automatically deleted, then 21 days to keep them when you've heard the message.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Lee_R
Forum Team
Forum Team

Hi @Nursey77 thanks for posting and welcome to our community.

I am sorry you've lost access to an important voicemail message.  It is as enlli has advised, sorry.

Regards


Lee_R