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Nursey77
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Retrieving saved voicemail now over 21 days old

on ‎04-01-2022 13:06

Hi, I saved a voicemail at the end of November and I went to listen to it today and found that it had gone. Is there anyway I could retrieve it as it was very important. Thanks

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enlli
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Re: Retrieving saved voicemail now over 21 days old

on ‎04-01-2022 13:29

Once it has been auto deleted there is no way to retrieve it.

Voicemail features

You've Voicemail Plus (unless you're Pay As You Go), giving you room for 30 messages, up to 3 minutes long. You have 3 weeks to listen to them for the first time before they're automatically deleted, then 21 days to keep them when you've heard the message.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Lee_R
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Re: Retrieving saved voicemail now over 21 days old

on ‎04-01-2022 13:56

Hi @Nursey77 thanks for posting and welcome to our community.

I am sorry you've lost access to an important voicemail message.  It is as enlli has advised, sorry.

Regards


Lee_R

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