Retrieve old number

[spencerjbj]

My son had a virgin sim that was part of my plan but no longer uses it(a year or so) but the number is a used to reset/verify an gmail account he has forgotten the password to and his old PS4 account.

I there anyway to reactive this number? 

Thanks,

[Ashleigh_C]

Hi there @spencerjbj

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I'd be more than happy to check this for you via a PM, I'll pop one across now. 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

Thank you.