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Brookfield67
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Retain credit on Pay as you go

Hi, My mum has received her new SIM card. She has credit it on it (pay as you go) but is worried that she will lose the credit if she switches the card? Anyone help? Also, for some reason she has put over £50 of credit on her phone. She only uses it in an emergency. Can she transfer some of her credit back to her card?

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enlli
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Re: Retain credit on Pay as you go

The new card carries the same phone number. She will have the same tariff and will keep her balance.

Sadly I have never heard of top ups being paid back in part. 

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Brookfield67
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Re: Retain credit on Pay as you go

Great, all done and thank you.

Cheers,
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