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Restricted access on my betting sites

Peterjack68
Joining in

on ‎20-03-2023 00:56

Hi I’m unable to access my betting account website when on mobile data. I can only access when on Wi-Fi.

the below message pops up.

“Safari cannot open the page because
it could not establish a secure
connection to the server.”

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2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

on ‎20-03-2023 07:45

You need to go into your account and set parental controls to off.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Zach_R
Forum Team
Forum Team

on ‎20-03-2023 08:43

Hi @Peterjack68,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm so sorry to hear that you seem to be restricted from accessing certain websites. As @enlli has advised, it sounds like you may have Parental Controls enabled. You can follow these instructions on how to disable them.

Let us know how you get on.

Thanks,
 


Zach - Forum Team
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