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Requested stac, needed pac!

Hi

i recently requested a stac code but didn’t realise I needed a pac code to keep my number. The stac code has been passed on to my new provider. Is there any way to rectify this so I can keep my number?

thanks

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Re: Requested stac, needed pac!

You will have to contact your new supplier Before it is applied because once given everything is handled by them

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Re: Requested stac, needed pac!

Contacted new provider and they cancelled the stac request at their end but my virgin number that I wanted to keep has been disconnected overnight. Anyone know if it can be reconnected?

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Re: Requested stac, needed pac!

Hey Leeman23,

 

Thanks for your post about your Mobile number and I've had a look at your details using the information we have on here. I can see you've spoken to a member of our Team and would advise that if you have any queries with the number, to try contacting your new mobile provider.

 

Thanks,

 

Lisa

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