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Paul_Malik
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Request to Virgin Customer Services

Could somebody from Virgin Customer Services please email me?

I require a replacement SIM for a new phone.

My existing phone has bricked and I am unable to make or receive any calls. I am also unable to log into the Virgin Customer Service Portal and I have been unable to find any generic Customer Service email address.

Thank you.

P.

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DJ_Shadow1966
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Re: Request to Virgin Customer Services

Hello

I am afraid that Virginmedia do not do email support.

I have escalated to the VM forum team, one of the VM staff will be along in this thread to resolve it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Paul_Malik
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Re: Request to Virgin Customer Services

Thank you Mike

 

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Martin_N
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Re: Request to Virgin Customer Services

Hi Paul_Malik,

 

Thank you for your post and welcome to the community. 

 

What I will do is private message you so we can look into this. 

 

^Martin

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