I need a new sim. I think it may have been sent to my old address now all my calls have stopped and the phone says invalid sim
Thanks for your post and welcome to our community.
Really sorry that you've not had your new SIM yet, I know you're keen to stay connected.
We can certainly have a closer look at things from here and ensure a new SIM is sent as soon as possible, for me to do this though I'll need to pop you a personal message and grab some details.
I'll do this now and I look forward to hearing back from you soon.
Thanks for letting me help with that @Markbradshaw1,
Let us know when it arrives if you need any further help.
thanks for your post I am sorry to hear you are having issues with your new sim, have you been able to unlock your sim or do you still need some assistance.
No its still saying “the slot has been permanently locked”
My phone is now saying “the slot has been permanently locked”