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Chunky_bun1
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Replacement sim

Hello 

I am trying to order a replacement sim for my mother who is elderly and very concerned about all the messages she is receiving with regards to being cut off. I can't get through on the phone. 

I hope you can help me asap as the messages are stating that she only has 10 days remaining until she is cut off!! 

Regards

Claire Dixon

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Lisa_CC
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Re: Replacement sim

Hello  Claire / Chunky_bun1 ,

 

Sorry to hear that we've caused concern for your dear mum with regards to the SIM replacement. I'm not sure whether she's received her new SIM since you last posted but I'm going to send you a Private Message so I can take some details and have a look at ordering one for her.

 

Please reply back to my Private Message so I can do this.

 

Thanks,

 

Lisa

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