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37eeyore
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Replacement sim

The reception on my phone is so bad I can't use it to make calls. By switching my sim into another phone I have worked out the sim is at fault. I want to order a new sim but when I ring Virgin I am just sent a link to a help page, which doesn't help! How can I order a new sim card please?

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Jodi_S
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Re: Replacement sim

Hi 37eeyore,

 

Thanks for posting on our community forums. Sorry to hear you've had difficulty in trying to contact us to get a replacement sim card. We understand how frustrating this an be.

 

As it has been a short while since you posted have you managed to this issues resolved? If not please let us know and we can get you a new sim card ordered from here.

 

Kind regards Jodi

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