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isabella25
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Replacement of Virgin Mobile sim card

Hi All,

Can I order a replacement Virgin Mobile sim card online?

My sim is not working and I have no landline and I'm stuck at home. Is there a solution?

Thanks, Isabella

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Jodi_S
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Re: Replacement of Virgin Mobile sim card

Hi isabella25,

 

Welcome to our community and thanks for posting. Unfortunately you can't order a new sim card online, we can however order one through here for you.

 

Alternatively if you prefer, you can order one over the phone by calling our team on 789/0345 600 0789 or by messaging us on 0753 301 6422.

 

Please let us know if you would like further assistance with this and we can get the ball rolling.

 

Kind regards Jodi.

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isabella25
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Re: Replacement of Virgin Mobile sim card

Hi Jodi,

thank you for replying. I would prefer to order it from here, as I have a non-working sim card, so I have no network at all.

Thank you again!

Isabella

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Jodi_S
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Re: Replacement of Virgin Mobile sim card

Hi Isabella,

 

Thanks for coming back to me, of course we will gladly order you a new sim card from here. I will pop you over a private message to take some details from you. Click on the purple envelope to accept the chat,

 

Kind regards Jodi.

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Steven_L
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Re: Replacement of Virgin Mobile sim card

You're welcome @isabella25.

 

Has your sim card arrived yet?

 

Regards

Steven_L

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isabella25
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Re: Replacement of Virgin Mobile sim card

 

Hello

it has not arrived yet, but I received an email confirming that is on the way.

Thanks! Isabella

 

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Steven_L
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Re: Replacement of Virgin Mobile sim card

Thanks for your reply and the update @isabella25.

 

Please let us know if you have any further issues.

 

Regards

Steven_L

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