2 weeks ago
Can I order a replacement Virgin Mobile sim card online?
My sim is not working and I have no landline and I'm stuck at home. Is there a solution?
Welcome to our community and thanks for posting. Unfortunately you can't order a new sim card online, we can however order one through here for you.
Alternatively if you prefer, you can order one over the phone by calling our team on 789/0345 600 0789 or by messaging us on 0753 301 6422.
Please let us know if you would like further assistance with this and we can get the ball rolling.
Kind regards Jodi.
thank you for replying. I would prefer to order it from here, as I have a non-working sim card, so I have no network at all.
Thank you again!
Thanks for coming back to me, of course we will gladly order you a new sim card from here. I will pop you over a private message to take some details from you. Click on the purple envelope to accept the chat,
You're welcome @isabella25.
Has your sim card arrived yet?
it has not arrived yet, but I received an email confirming that is on the way.
Thanks for your reply and the update @isabella25.
Please let us know if you have any further issues.