Could someone from Virgin contact me ASAP to arrange a replacement sim for one of the phones on my account please. I don't seem to be able to find any other way to contact you.
Sorry to hear that you need a replacement sim and haven't been able to organise this.
I will be able to do so but we would need to take some details from you in a private message and we can get this arranged for you.
Please look out for the message and we can get started.