Menu
Reply
Babylotion
  • 4
  • 0
  • 0
Joining in
264 Views
Message 1 of 5
Flag for a moderator

Replacement SIM

Hi,

I revieved an email stating my service wouldn’t work unless I changed my SIM. The issue I have is that I haven’t got a new SIM to change.

hope you can help 👍🏾

0 Kudos
Reply
Chris_W1
  • 4.06K
  • 185
  • 255
Forum Team
Forum Team
158 Views
Message 2 of 5
Flag for a moderator

Re: Replacement SIM

HI Babylotion, thanks for the message and we are sorry to hear about the issues which you are having. We have been sending new sims to customers as we are migrating the network, can you confirm if you have managed to order one since posting and if you still require assistance? Chris 

0 Kudos
Reply
Babylotion
  • 4
  • 0
  • 0
Joining in
157 Views
Message 3 of 5
Flag for a moderator

Re: Replacement SIM

Hi Chris, no I’ve not managed to get one. I’m finding it really hard to get hold of anyone

0 Kudos
Reply
Chris_W1
  • 4.06K
  • 185
  • 255
Forum Team
Forum Team
153 Views
Message 4 of 5
Flag for a moderator

Re: Replacement SIM

We will send you a private message so that this can be looked into further ^Chris 

0 Kudos
Reply
Chris_W1
  • 4.06K
  • 185
  • 255
Forum Team
Forum Team
134 Views
Message 5 of 5
Flag for a moderator

Re: Replacement SIM

HI Babylotion, please let us know if you need anything else? ^CW

0 Kudos
Reply